When will I receive my contact lenses?

After we dispatch your order, delivery usually takes 1-3 working days. Our suppliers occasionally run out of stock, causing slight delivery delays. We will notify you in advance if this is the case. We deliver all orders with our couriers, to your doorstep.

What is the cost of delivery?

All orders are delivered for free! Contact lenses are expensive already, why pay more?

How can I track my delivery?

By entering the waybill number provided with your order, you can track your delivery on our couriers' website. 

What time do you deliver?

CourierIt, our courier, typically delivers Monday through Friday between 8 am and 17 pm. If you're not there when delivery is attempted, they'll call you.

Are you able to deliver after hours and on weekends?

Absolutely! Even though this is not available during checkout, just email or call us and we can help.

Do you deliver on public holidays?

Not on public holidays.